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Frequently Asked Questions

Samples, MOQ, lead time, quality and quotations — answered.

1. Can your ATO replacement additive replace antimony trioxide on a 1:1 basis? ▾

Yes. Our ATO replacement additive is designed for 1:1 replacement of conventional antimony trioxide (ATO) in flexible PVC formulations, maintaining flame-retardant performance while optimizing formulation costs. For technical recommendations tailored to your formulation, please contact our team.

2. Can I request samples before placing an order? ▾

Yes. Samples are provided free of charge, with shipping costs payable by the recipient. Please contact us to arrange your sample request.

3. What is your minimum order quantity (MOQ)? ▾

We do not have a fixed minimum order quantity. Please share your required quantity and preferred shipping method, and we will arrange the order accordingly.

4. What is your typical production lead time? ▾

Our typical production lead time is 7–10 working days, depending on the order quantity. Total delivery time depends on the destination port and shipping method. Please contact us for an estimated delivery schedule.

5. How can I obtain a quotation? ▾

Please provide the product you are interested in, the required quantity, and the destination country or port. We will review your requirements and provide a quotation accordingly.

6. How do you handle product quality issues? ▾

If you encounter a product quality issue, please provide the batch number, a description of the issue, and any relevant test results. Our team will review the information and work with you to determine the appropriate next steps.

Still have questions? Contact ANVEIS to discuss your requirements or request further information.